Shipping Policy

URBANLOGIX is in the business of express logistics and distribution solutions of consignments. The Shipper is desirous of engaging URBANLOGIX and URBANLOGIX agreed to provide the services for carriage by air, sea, road, rail etc. ("Carriage") of the Shipper's consignments subject to terms and conditions contained hereinafter.

Definitions

Air Waybill: The non-negotiable shipping document generated for each consignment
Consignments: Shipments including parcels, documents, samples, stocks and other materials.
Dangerous Goods: Articles or substances classified according to IATA Regulations and Aircraft Rules.

Shipper's Responsibilities

Not to transmit banned, restricted or Dangerous Goods.
Ensure adequate packaging of consignments.
Provide accurate documentation for customs clearance and GST compliance.
Comply with all applicable laws and regulations.

Claims and Liabilities

All claims must be notified within 30 days for domestic shipments and 21 days for international shipments.
Maximum liability is limited to Rs. 3,000/- for domestic shipping & USD 100 for international services.
URBANLOGIX is not liable for consequential or indirect damages.
Claims are limited to one claim per consignment settlement.

For any queries regarding our shipping policy, please contact us at info@urbanebolt.com